1.

Consultations are a time for us to chat about your special event. We will discuss the events that have led you to us. Whether we are planning your wedding invitations or baby announcements, we want to know more about you. We will ask you questions about preferred paper, ribbon, and more. This is a free service as we want you to have a chance to get to know us. At the time of the consultation we will go in depth about what services we offer and cost. At this time consultations are via telephone and email.

 

2.

Currently we offer the Belle Paperie signature line and BP completely custom. With the signature line, you can choose a style base that you love and together we will personalize it to fit your needs. Our online catalog details what the style base includes and the base prices. For those crafty or budget minded client, we offer the DIY kits.

 

The BP completely custom starts with a blank slate and together we fill in the details. The sky is the limit! We can incorporate fabric, embroidered monograms, magnetic photo cards, and more.

 

At this time there are no minimum or maximum stationery purchase requirements.

 

Our base of operations is located in Utah. Only Utah residents will be charged sales tax.

 

3.

As a family owned company, we like to keep relations warm and easy-going. We have your best interest at heart and for this reason once you decide to work with us we will send you the necessary contract forms. There is nothing in tiny 5point font, just the necessary do’s and don’ts.

 

4.

With so many options available, it can spark indecision. We’re here to help! Our clients will be sent PDF information on our signature fonts, unique motifs, and popular wording suggestions.

 

We are also happy to refer clients to other necessary vendors. We are never paid for our referrals; you will be referred to people that we trust!

 

5.

Whether you have chosen a Belle Paperie signature line base design or have gone the BP completely custom route, it is necessary for all clients to view a proof. We want to make sure that after all your thought and effort, that the item is perfect. For this reason, clients must view and approve a final proof. At this time we offer the option of a PDF proof or an invitation mock-up sent to your home.

 

6.

Samples, proofs, and other services will require immediate payment.

 

Stationery items will require 50% down payment at time of contract signatures. Final payment will be needed before item delivery.

 

Due to the custom nature of our business, no refunds can be honored.

 

7.

We kindly request that clients allow 6 – 8 weeks for production of stationery items. In certain circumstances we are able to accept RUSH requests; these requests incur a 20% total purchase fee to accommodate accelerated shipping, employee overtime, etc.

 

Delays in client response will result in amended contracts and could result in additional fees and/or delayed delivery.

 

8.

At this time we are happy to address your envelopes with your return address. We do not offer guest addressing. For our contracted clients, we would be happy to recommend a calligrapher.

 

We can not guarantee the postal weight of your final product. We recommend you purchase an invitation mock-up to have it weighed at your local United States Postal Office.

 

9.

Items are shipped beautifully wrapped, insured, protected from the weather via USPS. If clients would prefer another shipping carrier please contact us for details.